It was really busy when I visited but I still found it to be a relaxed atmosphere even though it was kind of crowded. They have lots of little cafe tables inside but they are pretty densely pack so it's tough to pick your way through. A friend and I had tea here which was reasonably priced and served in a tea press which was nice. I also had a ham and Brie sandwich which I thought was a little over priced at $10. We tried the cappuccino macaroons but the flavor was really weird. I liked that they had a cute little upstairs balcony to utilize all the space. They also have outdoor seating. The staff was really friendly and helpful. I would visit again and hope to catch it at a less busy time.