This was my 4th year in a row returning to this property. I had heard about the renovations and so I was thinking my stay would be even better. Sadly, it was WORSE than in prior years!
Our renovated room wasn't in great condition. Cracked and missing grout in the shower, lumps in the carpet. The attention to detail wasn't there.
One day, housekeeping cleaned our room, took the towels and didn't give us any new ones. Kind of a problem when you go to hop in the shower after your race... I didn't appreciate having to call downstairs at midnight to ask for this.
The toilet made a funny sound each time we flushed it (kinda sounded like a doorbell).
Wifi wasn't great in a room at the end of the hall... it dropped frequently.
I was given free breakfast as my amenity (platinum member of SPG)... which consisted of the buffet in the hotel restaurant. It was literally the exact same food all three days... no variation. Sometimes the eggs were overdone.
In previous years, the Westin Experience manager contacted me in advance of my stay (as part of being a platinum member)... not this year.
If anything, the renovation seemed to decrease my experience here. Disappointed.