Make reservations! We got there at 6 pm on Sunday and had a 45 min wait. It was my sons birthday so we didn't mind the wait. We were seated and our server was right on top of getting out drinks. She took our order and 45 mins later our food finally came. I watched other tables that had been seated after us by 20 mins receive their food long before ours ever came out. Our server did finally come to tell us there had been a mix up and the manager would be out to explain and offer dessert for our inconvenience. I figured another server had taken our plates. or Our ticket had been lost. The place was mobbed so I do expect some inaccuracy. The manager did come over and asked "How is everything tasting" and before we could empty our mouths to speak I put my thumb up and she did an about face and left. It took 2 hours to get a table and food and less than 10 mins to eat. We told the server the manager didn't even give us time to respond. The manager came out and offered us dessert at no cost. In the end our entire meal was on the house. I didn't expect that but they obviously wanted us back. I'm sure we will give it another try because the food was exceptional..Although the grilled veggies were too greasy and over cooked.