First of all, google says this place is open until 11:30pm which is apparently not true. We underestimated how long it would take us to walk to our movie from the linq and got there at 10:30pm and the whole place was shut down. Our movie started at 10pm and I had already purchased tickets online so was really confused on why the doors weren't open. This lady standing outside was NOT trying to help us out at all..she just shrugged and kept saying things like "too bad", "you're already 20min late", "sorry come back tomorrow", "I can't do anything", "why are you showing up late?", and "I have other stuff to do" when all she was doing was hanging movie posters..like that had to happen right then and there. So after like 10 min of her being a B to us she finally says "I guess I'll ask" and let's us inside where this kid was SUPER helpful and scanned our tickets and we finally got into our movie..even more late then what we were before. She could have just let us in right away and would have been no problem. She was just being cranky and a total B to us because she just wanted to get out of there. Totally unacceptable and will never come back here or recommend anyone go here..no wonder the place was empty with terrible service like that!! The kid at the counter was awesome and he shut that cranky old hag up and let us watch the rest of the movie. This happened the night of 7/11/17