I did return because the Palazzo was booked (see my previous review on the B). BUT, they did change their decor. It is no longer old-y. It is blue-y and modern-y. Room service took about one hour when ordering at 4pm. We got the rigatoni, rock shrimp wraps, lobster club with fries and two ranches, french onion soup, and doughnuts. Everything was delish save for the donuts. We wanted donuts!!! Not some hard, not-fresh, lots of sugar on top and crappy toppings-doughnut. Work on that please. And front desk, it isn't on the menu on your phone. Their extension is 7401. I think. Or you can call the bell desk and ask them to transfer you.