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  • I had purchased a gift card for my sister for Prenatal Yoga. She ended up having a miscarriage, so she did not use the gift card right away. When she became pregnant the second time, the gift card had expired. When we contacted Shining Light to ask if they could make an exception due to my sister's circumstances (which also included caring for our injured parents after a terrible accident), I was told that there were no exceptions. When I protested, I was told that bad things have happened to Deena, too. I found this to be the exact opposite of what I would have expected from a business like Shining Light. We weren't asking for our money back, just to have the period in which the classes could be used extended. Very disappointing interaction with a business.
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