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| - I lived at Roosevelt Square for 1 year and, right up until my move-out date, was more or less satisfied with the experience. The apartments are a nice blend of stylishness with affordability in (what I consider to be) a great downtown location (particularly for First Fridays). The proximity to the light rail is very nice, and throughout the year, I related my satisfaction with my living situation to numerous friends and colleagues.
I was never blown away with the management company. The office hours are reasonable enough, but for some reason they always seemed to be closed when I needed to pick up a package or discuss an issue I was having. The were responsive enough when problems arose, but never in a particularly satisfying or impressive fashion.
Up until my move out date, I would have probably rated the experience 3 or 4 stars.
My move-out experience, however, forever tainted my view of Roosevelt Square and will prevent me from recommending this complex to anyone. Everyone I interacted with, from the office staff to maintenance to the office manager was so spectacularly unhelpful that I literally left their office on several occasions with my mouth agape.
Unfortunately, I don't have the time or energy to go into great detail about the myriad was in which this company suddenly became disinterested in being helpful to a tenant, but suffice it to say, once it's clear that they won't be getting any more money from you, you are on your own at Roosevelt Square.
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