Not really happy with the company. l have been with them since 1996 and never had any problems. Then June 2nd our Trane Unit with a V.I.P WARRANTY stopped giving cold air. Guy came out to fix it and basically did nothing. Called the 18th the 19th, 22nd and finally got the part ordered will take two more weeks to get it from the 22nd! I think I'll find a new air company to get a contract with as this company does not seem to honor theirs. Will post more after the actual manager of the company looks into this. Ready to make a report to the BBB!