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  • I wanted to pick up a hostess gift for the person we're staying with on vacation. I purchased a Groupon, 30 truffles for $30. I called Sinful Sweets to ask questions; the guy was polite but had no idea how to help me. I emailed them, but I didn't receive a response. Then I went to the store to purchase the truffles. I NEVER go downtown, but I figured I'd use the Groupon and then meet my husband after he got off work. When I talked to the young lady, she said they need 24 hours notice to use the Groupon. We're standing next to a full display of truffles while I asked a few questions. The lady said the Groupon says they need 24 hours notice, but there is literally nothing about that on the Groupon or when I purchased it! I told the young lady I was leaving for vacation tomorrow and didn't have time for this. I asked for a manager, but there was none available, so I left. Not only do I have a Groupon for $30 I can't use, but I decided not to purchase the other items I was going to get in addition to that. While Sinful Sweets has delicious chocolate, their customer service is horrible. I'm very disappointed they made using the Groupon so difficult. Needless to say, I will not be purchasing from them again, and I will not reccomend them to anyone else.
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