Completely dissatisfying experience, take your business elsewhere.
- First couch delivered was the wrong color. We ordered gray and received brown.
- Second couch delivered was the correct color but had the wrong side chaise.
- Delivery times were also inaccurate. They confirmed a delivery by 10:30am. When it never showed, I called the store at which point then said it would deliver by 3pm. Extremely inconvenient if you have a job that's not thrilled if you take a whole day off for a couch delivery.
-To top if off, we still haven't heard from the store manager to resolve this issue. The key to customer service is responsiveness which we have yet to see.
The only positive I can say is that the delivery men were extremely friendly and efficient.