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  • I found Arizona Birthday Cakes via Group On and thought it would be a great addition to have a cupcake tower at my sister in law's bridal shower. The communication with them via email was fine, I received quick responses but was disappointed to know I wasn't eligible to use the group on but they would give me a discounted rate. I really wanted a cupcake tower and really couldn't afford to pay more (as their discounted rate was still more than the groupon) and they generously offered to rent me the tower for free as long as I returned it. Of course I said, and I was thrilled! As the date got closer I emailed several times asking when I was to come and pick up the cupcakes and after 3 emails finally received a response. I was scheduled to pick them up at 1pm the day of the event. Around 12 or so I got an email with pictures of my cupcakes (which weren't really what I had asked for, but they still looked pretty cute) saying we needed to call upon our arrival. I replied with not a problem and wanted to confirm that I would be receiving my cupcake tower. I get an immediate email back asking what tower as they don't have one for me. After a bit of back and forth I learn that the woman who promised me the tower "wasn't supposed to do that" and that the only one they have is locked up and she doesn't have access to it. Her first suggestion was to refund my money and to keep the cupcakes. How does that help me? I needed the cupcakes for my party that evening! Then, to make up for it, she offered to give me a piece of Styrofoam to put under my table cloth so the cupcakes would be elevated. I went with that option as I was really desperate. The styrofoam was filthy and sticky and gross. it was covered in a cloth and had pins all through it. Definitely had been used before. When I got the cakes they looked meh, and tasted okay, hence my two star rating. I would not use them again nor would I recommend them to anyone I liked. I'm disappointed that they call themselves "Arizona Birthday Cakes" but you cannot review them as that anywhere. I hope no one else get screwed too.
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