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  • I just went here for the first time and I will not be going back. I'm usually not a complainer but I feel like I need to share my experience with you all. I walk in and ask how long the wait is. 10 min. Okay, great! I understand it is a school and I don't mind waiting but at least TELL ME I'm going to be waiting a long time. 45 minutes go by and no one checks on me. I went to ask if I was forgotten about and they said the station was being cleaned right now. 45 minutes go by AGAIN and I finally get seated for a pedicure/manicure. Again, I understand these are students and I can't expect perfection. No problem. The issue was the customer service, or lack thereof. I wasn't greeted with a smile or how are you... She wasn't talkative and was moving extremely slowly. Everytime she would sit down and rummage through her box, she'd realize she was missing something and would need to get up. By the time she started, the water was cold. Then, she began reusing old instruments and instructed me that that was all she had to work with. She also didn't fail to mention how much she hates doing pedicures... several times. Really...? it shows. The chair was uncomfortable and for 45 minutes of 'cleaning the station', it was sure dirty! It reminded me of plastic preschool chairs. But, that goes with the fact it is a school. Massage was non existent and she never communicated when she wanted my feet in/out of the water so constantly felt like I was the annoying one! Two and a half hours later and ten dollars wasted... I left quite annoyed.
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