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| - My family went to the Native in Ahwatukee first, but there was a party of 25. Since it would take awhile to get a table, we decided to come to this location instead. I really wish we didn't after all. We were seated, told "Ricky" would be our server. Waited a few minutes, then the manager took our drink order. We received our drinks, it took atleast 10-15min for someone to come back. We basically didn't have a server. Then "Ricky" takes our order, (12 Wings, 1/2boneless, dinner salad, loaded tots (NO SOUR CREAM) as the appetizer). He takes our order and doesn't come back for a loooonggg time. He keeps checking on other tables, but would make eye contact with us. But completely neglect us. So our food comes out, the appetizer and our entrees. I didn't receive my dinner salad, the Loaded tots had sour cream. Had to send them back. At this point we were just pissed off. Isn't an appetizer supposed to come out before your entrees???! We were pretty much done eating by the time the tots came out. Still no dinner salad either. We spoke with the manager and he took the loaded tots off our bill. We have had such bad service at Native and I do not understand why. Drove to this location for terrible service. Appreciate the manager coming over, but no apologies for the service we received. Pretty disappointed.!
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