I'd officially like to give The Rail 4.5 stars, but that's not an option. I very much enjoy the food here. Since they opened, I've gone here about once a month with my "work wife" and we used to get our own burger, and then split an order of the truffle fries.
Now, we each get our own order of truffle fries. TRY THE TRUFFLE FRIES! I've never experienced any problems with my burgers being over or under-done. The servers here have always been very friendly and fast.
The only thing I'd have to deduct a star (or half star) for is the seating arrangements, as many others have mentioned. I haven't been in since they got new bar stools, so I can't speak to that. However, I agree that the "community table" is weird and has got to go. I would not want to sit that close to people I don't know. And the seats at that table are barstool-ish, with nowhere to hang your coat or purse. As long as I can continue to get seated at a normal table and the food continues to be good, I will be back again and again. With Metro Burger closing (*tear*) this is pretty much it for sit-down burger joints in Summit County!