We ordered dinner to be delivered to our house. The delivery was fast. We had a mix up with the combo due to an error on our part. The owner called us personally to explain why we didn't get fries with our gyro. He was very nice, personable and understanding. This is a man who cares about his business.
I only gave it 3 stars because the food itself was just ok. I ordered a shawarma salad and added chicken. It came in a clear container with a "Best Buy" date sticker and a label stating what kind of salad and a price tag so I know this was not made to order. I work in a hospital so it reminded me of the cafeteria there. Baba gnoush was packaged the same as well although that was absolutely delicious. The chicken on the salad was so hard. It was like the outer part of a store bought rotisserie kind that had been shredded off and left to sit for days in the frig. I took it all off and gave it to the dog. He was happy. The dressing and salad itself was good though.
I think if he presented his food in a more fresh way his business could thrive. Cafeteria style is not attractive. Especially since we paid $33 for a gyro, tea, salad and baba gnoush that was low quality. He is a good guy though. Maybe he will read this and take some pointers from an outside perspective.