Mixed feelings about Mio Express - first time there this morning. Food looks delish but it got weird when I wanted to order a sandwich. When I asked if I could get an 'everything' bagel, the server pointed (with the knife in her hand) to a basket in the window that had nothing near what I wanted - they were mostly plain. I found this odd since she was already cutting a sesame bagel which I assumed was for someone else. I also found her uncomfortable and rigid and she kept turning round to talk to a coworker and looking strange at me like she was talking dis about me. Since it was my first time there, I didn't know if I had to order breakfast items only or could have something else - when I asked, she looked at me like I was strange with a forced smile on her face.
Fake-tanned, blonde cashier needs to be a little more genuine as well - it's like they're Stepford dolls just going through the motions. The only girl I found genuinely friendly and professional was the young dark-skinned girl who made my cafe au lait - and an excellent one at that! I love Illy coffee which made a good start to my day.
Despite the awdwardness of today, I do plan on returning for another one of those cafe au lait's.