This was such an awful experience!! I wish I could give 0 stars. I arrived around 6:50, at 8:49 I still had no food, I'd only seen my waitress twice, she gave no refills on drinks and kept walking past us. When I was finally able to stop her she said the kitchen was backed up, but then proceeded to bring all the tables around us food. After I asked her again she claimed the kitchen" lost our ticket" - I don't believe she put it in; and we'd have to wait at least another hour. I asked why we weren't priority after waiting almost 2 hours and she just said she didn't know. She offered no other solution. I wanted to speak with the manager but the hostess was no where to be found to ask for them. This experience was so horrible. I would NEVER go back.