I tried this place about a year ago and it was below average. Then I thought that ownership had changed because of the added "Rolling in the Dough" name. I guess ownership is the same. I tried cookies and cupcakes. The cookies were ok. The cupcakes were bad. The chocolate and red velvet cupcakes were covered in a sort of fake plastic - y chocolate and then real frosting is put on top. Yikes. Too much - and the plastic chocolate has no taste - yuk.
I found out later when I returned and complained - that every cupcake is covered in this stuff (white or milk - like the kind that strawberries are dipped in), supposedly to keep the cupcakes moist. Hmm. Other shops don't do this.
Anyway, customer service sucks too. When I told the (I think) owner that the only way to make the cupcakes edible is to take them apart and remove the fake chocolate, she said that she might have some cakes in the refrigerator that might not have been frosted that I could try. I was willing, but she made no offer of a refund or discount until I mentioned it. I declined. There are too many other options - I won't be back.