The food is pretty good, but the service here has just gotten worse and worse the past couple years.
The owner is really cool, but the vast majority of the staff is constantly short and bitchy with customers. They also don't attend very well to detail with orders, or estimated timelines for takeout. The last two times I ordered takeout, my wait was double what was quoted (40 minutes when 20 was stated).
This place is officially "blacklisted" until further notice.