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| - This could be a great place to come smoke hookah if they added a little more improvement. First of all from the outside the place looks closed, they need to add a bigger and brighter sign nobody knows about this place because there's no advertisement. And the place is so boring with their old people music , when I asked the waitress to change the music she said she had no problem changing the music so she put on a song I asked her to put on then a minute later some old guy came inside talking on his cell phone and yelled at her to turn it off , I heard her trying to explain a customer requested it and the guy was just shouting while still on the phone smoking a cigarette seemed like he didn't speak much English but the guy changed the music back to the boring music which was a bummer. The manager should consider being more open to American music it would bring more customers because I've invited a few friends to the lounge and they all say the place is boring and full of old people it was like hanging out at a library, you need to add some young hip people to the scene. We loved the hookah though Chris made me a special mix flavor best I've ever tried, that's one thing that's a plus about the place no doubt. The service could be a little more organized for sure. Some days I can get good service and some days it's shit for example on a couple occasions I would order tea (really good tea btw) or coffee I would have to wait for a ridiculous amount of time before I received it, the guy would completely forget that I ordered drinks , sometimes I wouldn't even receive my tea until the girl server would come in. After a couple of times of this happening I would only come to the lounge after 8pm when the girl would work, the only way I could get a decent sandwich or hospitality is when she worked. Unbelievable I order a sandwich from the guy and he says he doesn't know how to make it and the girl isn't working and asks me if I want to order something else , I order a smoothie, doesn't know how to make that either, asks him if he can make a cappuccino; what a surprise he doesn't know how to make that either . So I just said forget it , so don't order anything from the guy because you won't get it or if you do it'll be an hour later. I'm not really sure how you work somewhere and don't know how to make 90% of the menu. Don't get me wrong I like coming to Lava Cafe Hookah Lounge just wish it was more hip like New Moon Hookah Lounge or Jabbars Hookah Lounge. Just change it up once in awhile
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