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  • I am not a fan of Gigi's cupcakes. I went there expecting to have a delicious cupcake and coffee and customer service. Not to be found at this place. First off they were sold out of a lot of cupcakes so that limited the options. Secondly, we ordered a cupcake and a cafe au lait and neither were good. The coffee literally tasted like water with a hint of skim milk. Everything is served in styrofoam, even the cupcakes, which really makes the presentation points go way down. The day we went was apparantly customer appreciation day and you could spin a wheel to get something free. After we finished eating and went up to the register to pay they said I could spin the wheel and I spun the wheel really slow and it landed on 'free water', the employee suggested I spin the wheel again faster this time and I won a 'free tasting of frosting'. Because I was already stuffed from the cupcake and it was a hot day outside and I was thirsty I asked if I could have the free water instead. She looked at me sternly and said 'no'. Wow this spin the wheel deal is pretty serious stuff I guess. After telling me that she pointed at my empty styrofoam cup and then over to a garbage can at the other end of the store and said: 'The garbage can is over there'. Wow such much for customer service. I do not plan on being back. I also don't think this employee is a good representative for your store. I just don't expect cranky and downright rude people to work at a cupcake store.
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