Visited AB for the fifth and final time tonight. Food was the usual standard and average. Service was horrible! At the beginning the female waitress was very attentive. During shift change the service spiraled down considerably.
I travel for a living so I'm constantly in and out of new places. My honest honest opinion of AB is that they complacent.
I went to the restroom and returned in 3 minutes and the bartender threw my full drink - I called this to his attention and he appeared annoyed to which I escalated my demand for the refulflment of my drink.
This led to an altercation which I can only attribute to the fact hat I'm a black guy visiting Phoenix - I honestly don think that I was black with virtually unlimited credit.
I think the owners of this establishment and it's group if establishments should seriously reconsider the bartender and management staff.
As Phoenix grows more diverse downtown they may want to join along!