Mark did a fantastic job trying to fix my chromebook! Unfortunately it ended up fried, BUT Mark was extremely patient and tried every thing he could think of. He even took the whole thing apart to try and get to the bottom of it! Even though I walked outta here with a laptop that I pretty much knew was done for before i even brought it in, it was awesome to have a guy to go to the lengths he did to try and fix the problem. Definitely go to him! He knows his stuff!!