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  • not first time i made stupid attempt to reach a real person by phone...but this time i called main # listed on line...same female voice answered phone first time...put me on hold for courtesy desk...no answer...same female voice picked up my call...said same thing...transferred me...no one picked up...same female voice picked up again...said she wud page courtesy desk...some one else picked up and again said they would page courtesy desk...i was on hold for 28 minutes...i was too stubborn to hang up...new female voice picks up...i said oh my u must be busy...she says...i was on my break and the other staff dont know how to use the phone...and she puts me on hold again...then another female answers...i say i want courtesy desk...get put on hold again...but then a clear english speaking woman answers and i ask her to please check if my debit card was turned in on thursday nite...she put me on hold...at the 34 minute wait being on hold now... see if i have enuf stamina to ask to speak to a manager once they tell me...probably...that my card was not turned in...grrrrrrrrrrrr horrible telephone service!!!!!!!!!!!!!!!! clerk came back on to say no cards turned in...she took my name and # to call me if it did... i didnt have enuf patience to try to complain to a manager.. that was an incredible 43 minutes of being mainly on hold listening to annoying muzac!!!
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