I called Costco Tire on Marks St in Henderson NV this morning because I bought my tires from them and I had a nail in my front tire. I asked if I needed an appointment and I was told "no, cone in and we will take care of you, no problems". I said I would be there in about an hour and he said "ok". I arrive at Costco Tire on Marks and give them my information. He asks for my phone number to call me when it is ready to be picked up. I ask why do you need to call me when it will only take a few minutes. He says "one hour is standard so we will call you after one hour". I said when I bought my tires I was told if I get a flat or need a rotation my car will get right in. He says "nope, one hour is standard minimum". I say "I roll never buy tires from Costco again and I'm going to contact corporate to complain". He says "ok". I email corporate and haven't heard a word back yet. I thought Costco had great service? Obviously not in tire center.