1:44 am and they not only picked up but fully instructed me in how to take care if my puppy after he devoured a tulip bud earlier in the night. I am so incredibly happy for their service. As a first time dog mommy, I was freaking out after I read how poisonous tulip buds are to puppies. After speaking with the rep and nurse, I feel much better in treating and monitoring my dog through the night.