| rev:text
| - This was going to be a two-star review, but then my partner got food poisoning from eating his med-rare steak here. After waking up in the middle of the night to terrible puking noises, I'm not inclined to give any restaurant who handles their food so poorly/safely/irresponsibly more than one star. (How do we know it was the steak? It was all he ate that I didn't eat, otherwise our meals were identical for that day.)
The ambiance was cute. Kind of like an expensive cafeteria. We love the Light Box, and go there ALL the time (it's the only place we see films), had decided to go see a movie and grab dinner beforehand. It was a bit of a last-minute decision and we were a little pressed for time so we decided to ditch our fancy dinner plans and go here instead, since it was in the theatre building. Huge mistake!
I'd called earlier to make sure that there were a few things I could eat (I'm vegan), and I was told it would take 45 minutes to get in and out, so we'd be fine to catch our film. When we arrived we waited for 15 minutes to get a table, even though there were many available. Our server was TERRIBLE (I would use the word 'sassy') and I have never had worse service in a restaurant. When perusing the menu I told her of my dietary needs and she was like, "Oh, there's only one thing you can eat," and pointed to it, as though I was the most annoying person ever. I said that I had called and the person on the phone mentioned a few other things, and she was like "No, you can't eat those." I asked her to check and she sighed and rolled her eyes, came back 10 minutes later, and said that I was right. She said that what I got (the chili) came with bread, and did I want it. And I said, "Yeah, bread is usually vegan, but if you could double-check on that I'd appreciate it." Again, sighs and eye-rolls. When she comes back she says (mind you her tone is NOT FRIENDLY AT ALL) "You can't eat it because it has eggs," and strolls away without waiting for any response from me. No apology, no nothing. I stop her before she leaves and ask if they have any other types of bread that I can have, and she says, "NO," and strolls away. I know this is a blatant lie; they make sandwiches, so I know they have a different type of bread than the fancy focaccia they have with the chili. I have *NEVER* been made to feel so unwelcome in a restaurant due to my dietary needs.
The only good thing about our visit here was that he liked his beer and I loved the ginger lemonade. When I asked if it was fresh-squeezed here, she said that it was fresh-squeezed somewhere else. I find it funny that the only good thing about this place is due to outsourcing...
Anyway, the food was bland. He was not happy with his steak and I was okay with my chili but for $16 or whatever it is, I expected double the amount of food, or double the quality. I would have paid $5 for it and still felt a little ripped off, but would have been okay with it by convincing myself 'you get what you pay for.' Unfortunately, what you pay for at Canteen is bullshit.
I wanted to get dessert to go, and asked about the lemon gelato and if it had dairy in it. The server said she'd go check (knowing about our time constraints), went to go chat with her pals, came back 10 minutes later and proceeded to be incredibly sassy and lecture me about the differences between gelato and sorbet, as though I was some sort of moron. Look, lady, I was not fucking asking for a full-scale Wikipedia article on the differences between gelato and sorbet, because frankly I don't care. A lot of gelato spots have dairy-free gelato (and these are authentic Italian places), and if they call it that, I am within reason to ask you if your item has dairy in it. All I needed was a simple yes or no, not a lecture on why I am an idiot. If I had my say in the matter, a tip would not have been left; luckily for our waitress my partner likes to give people the benefit of the doubt that they have 'troubles at home' or whatever, and that explains their bitchy attitudes. I'm not that nice, obviously.
We asked for the bill, it didn't come for 15 minutes. We had to wait another 5 to get her to come and take the card. Terrible, especially since she knew we were in a rush.
We paid $70 to miss the first (and incidentally very important) 10 minutes of our movie, be sassed at, eat mediocre food, and get violent food poisoning. What a winning restaurant! We won't be coming back.
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