I am sad that I had to write this review. I've been coming here for the past couple of years and loved this place. I've always talked very nice about this place and even recommended it to friends and family. Today I took my dad in and requested a male massage therapist and made sure they have one, which they did. Well they started with a male and switched to a female for the remainder massage. The female massage therapist wasn't good at all and her pressure was light according to my dad. Seems like they knew they did not have a male massage therapist who would want to massage a male and didn't say anything about it and thought to trick us. The lady upfront couldn't explain to us why they did that and was trying to come up with an excuse and said to us that we should let the person in front desk know about our preferences for male/female massage therapist. Uh! She's the front desk person and we let her know!!! Not once but three times. Once on the phone and twice in person. And she was the one who brought us in and set us up with the preferred therapist. I regret tipping them.