I work in film so we tend to shoot at ridiculous hours and only get an hour for "lunch", which could be at any point in the day or night. Me and my coworkers decided to go to this restaurant to try and treat ourselves, we were greeted by a waitress who looked overwhelmed, which of course I immediately sympathized with as I used to work in a restaurant myself. She took our drink and food orders and then managed to disappear for the next hour, no big deal other than we were in a rush to get back to work, I went up to the bar multiple times to ask about our drinks and food and see if I could just grab them to help our waitress out. The bartender was super nice and helpful, she immediately brought us our drinks and food. When we asked for our bill, the manager came over and personally apologized and comped our bill for us, although we of course didn't expect that at all. Everyone has unexpectedly busy nights and it's all about how you handle it and I thought the bartender and manager tonight really killed it and made us feel like this was not usually the case. I would definitely come here again, the food was delicious.