We visited a few weeks ago. My spouse, myself and our 7 year old. When we were going to be seated they checked my sons height and confirmed that he would be half price. They measured him 2 times. Same price for him every time we go. Cool. We have a meal. Service from our serve and food was good as usual.
When we went to close our check we were charged for 3 full priced meals. We mentioned it to our server and he went to go fix it. He tells us the front told him our son was full price. A few minutes pass and one of the ladies from the front..maybe the supervisor comes over. She was rude first off. We explained to her that we were told when we first checked in that our son was half price. She kept saying we had to go and remeasure our son. Keep in mind we were sitting in the back by the restrooms. It was the weekend so trays and people everywhere. At that moment when she kept insisting we get back up to have him measured for the 3rd time We got irritated. As I went to get up to take my son up there she said never mind and that he was half price.
And then to add..with it being a super busy weekend and the commotion of everything. A full tray was spilled all over my guys shoes. Food and liquid went all over and some came on the table. We got an "oops". Things happen I know, but with the way the night was going it just added to the frustration.
All in all we ended up being charged correctly and everything was ok. Just the whole situation and how it was handled was pretty irritated. We would frequent pretty often. We haven't been back since. :/