I have been wanting to get a brazilian for a while now but so nervous of the pain. Well it wasn't the worst feeling I've ever had and the fact that they offer free yes free numbing cream made it an ez decision! Krys was great like everyone else said she made me feel comfortable and explained the whole process and after the initial minute u forget that your naked from the waist down lol. I will be back in 4-5 weeks. Definitely be telling all my friends!