Update: just went here tonight with my friends and the food was great, but the pizzas took forever. We never said a word yet the manager came and apologized and offered us a free dessert. Then the checks took forever and it ended up being a 2 hour dinner. The manager came over again and apologized and comped our entire meal and gave us a $25.00 gift certificate. Talk about customer service! What a great way to treat clients! Besides the long dinner the food was excellent. Their duck confit appetizer and little apple fritter dessert are both out of this world excellent. Will be definitely going back soon.