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  • I have been in correspondence with your Student Service Administrator since receiving the postponement email on October 14. Another start date was not a feasible alternative for me, so I chose to withdraw. I was told that it was not within MedStar's policy to offer refunds, but I submitted the request in hopes that it would be granted. (Your financial agreement is ambiguous and DOES NOT include a disclaimer pertaining the withdrawal of a student prior to class beginning). As mentioned previously, I am being charged tuition for classes that I have not nor will ever attend. I would be happy to furnish the email correspondences that were exchanged surrounding this matter. It's unfortunate that a business would not return funds for services not yet rendered; I will continue to explore other modalities/resources available to facilitate the return of my cash paid tuition installment. 11/4/2014******UPDATE******The following is portion of the email that I received after posting my first review: "The policy for refunds also states that only in circumstances of death of an immediate family member or illness precluding you from completing the course, would the tuition be due in full, so at this time you are technically still responsible for the remainder of the tuition and as such could be subject to collection efforts. We rejected the request for refund, because based on the lack of information, it appears you do not qualify for a refund per our policies and per your signed financial agreement. " So, in addition to NOT receiving my refund, I am being threatened with COLLECTIVE ACTION. I have already contacted the BBB, and am reviewing the states statutes set forth for private post secondary institutions. The AZ State Board for Private Postsecondary Education has a complaint procedure that will be followed as well.
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