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  • First visit of 3/16/2012 brought in video game system because it would not read disks, charged $170 to repair. 6/22/12 brought game system back in because the system would not turn on properly. They stated it was a different issue this time and charged another $70. I allowed them to proceed with repairs. A week later they called and informed me that it was ready. I picked up the system the next day and set the system up and it would not read or eject the disk inside. I then returned the system back and they wanted another $20 to take out the disk. I informed them that first they need to figure out why it is not ejecting and after an hour and half later they called me back and said it was fixed. They had placed a piece of tape on one of the components in the system and there was no charge after having multiple conversations with the store manager. He then became upset with me because I did not appreciate them placing a piece of tape in my system he then made a threat that he would rip it out and hand it back to me. I picked it up shortly after, I plugged the system back in, it ejects the disk however it still does not read the disks. It was stated they test all machines before leaving the store, however if this were done, then I would have a working video game system.
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