I popped in for an Orange Julius smoothie.
The employee was busy by herself and was blending someone else's drink and dessert, but she never acknowledged me that there would be a wait...so I just kind of stood around there.
But after she was finished with their order, she took my order and the guy behind me, and the smoothie came out pretty quick. Not too much wait at all, after the order anyways.
I think they just understaffed at that particular time of day, but then again, the rest of the reviews aren't much different or worse than mine, so maybe it's more than that.