I come in at least once a week when I have a break during my classes at school. I really do love this store. Most of the baristas are incredibly friendly. I always love seeing the same faces and love that my drinks are always made perfectly.
There's one lady here in the afternoons that never wears a name tag but I believe she must at least be a shift supervisor, that is kind of rude and she seems like she's never in a good mood and generally dislikes her job.
I personally think the cafe and seating is a little cramped, considering a high school and CSN are right behind it, but it isn't the staff's fault on that part.
All in all, I really like this store. :)