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  • I hate leaving bad reviews on places but I will say if it prevents something happening to someone I will post ! My fiancĂ© and I stayed at this location the Friday ! We checked out yesterday. I left my pair of high end expensive heels in room . Yes I know I left them . I called as soon as I got home and realized they were left . We checked out around 10am , went shopping at mall then straight home . I called little after 3 pm to ask if someone would see if they were put in lost and found or had turned in . 1 hr later no word . I call back no one remotely started the process . I was then put on hold for 50 min !!! The house keeping manger informed me he had seen the red bag may I add on a white bed in room and even told me right where I left them. Why as a manger did he not pick them up , call front to speak to someone or have someone to call us ! Nothing I'm that room is bright red ! He then assured me they were on property he would find and knew who cleaned the room and prob got misplaced on linens . I was very skeptical at this point but he said he would call back and would find them , I then get a call later yesterday that shoes we missing and that the room cleaning person had saw them and picked them up and now gone can't find them . Those 2 people both saw them and neither took to lost and or called front end ! Do they mysteriously walk away BS! Just know if any thing or high value is left or in your room you better hide it ! I will never stay at this location . We have stayed in this location for 7 yrs so very disappointed. Incompetent management. I feel manger def knew what happened and knew the cost of the shoes and stole or the second person stole them and then to give me this story is ridiculous and a insult ! I know that I left them but again . The characters and integrity or this manager speaks volumes about the business , not one call from management over entire property!!! I can update now a month later contacting property multiple times asking to speak with manger and still no call . I have been in contact with Corprate but they seem to be no better !!! The most unprofessional business ever !
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