Usually get great nails and service here. Today they had a young man do my shellac chrome job and HE BUTCHERED IT. He was on his phone the whole time and kept forgetting one of the nails and didn't switch my hands into the uv light on time -there were bubbles, scratches and uneven levels - it looks bad. They tried to fix it but it was still brutal, and I was made to be very late for work because of it. I gladly paid for the pedi done by a lovely young woman, but when I refused to pay for the mani, they were all up in arms and were very unpleasant. I eventually took a 50% discount on the mani they offered because I was in a rush. Am never going back. I can understand people make mistakes, but the way I was treated was awful. Just own up to it and keep my business, I am a regular client who spends about 200$/month in nail etc services... I would never treat my clients that way at my workplace.