I used to absolutely love this place. Over the past 3 months or so it's gone downhill. They have fabulous house crafted teas and lemonades. While the food is delicious, it's being served lukewarm, like under 120 degrees lately. Someone could easily get sick when food is left between 41-140 degrees.
I have notified staff and the assistant general manager of this multiple times now without seeing any improvements. On several occasions, I even requested that cashier tell the kitchen to make sure my food is hot. And yet, my requests were ignored despite even tipping them. Despite my complaints to staff and management, they have never once even offered to comp my food.
I get the impression the staff does not care. Flower Child is a high-priced fast food chain. Healthy food begins with food safety! There's no point to eating healthy food that you're likely to get sick from. There are plenty of other healthy, safer, and even less expensive options in this area.