Why wouldn't a facility like this politely ask parents to make sure their children pick up a little bit or return toys so that others can play with them? The volunteers seem a little overmatched by the hordes of kids. My daughter had fun despite the chaos but we will try to go back on a day that is not as crowded just for my own sanity (forgot they have a thing called October break here that this Midwestern mom has never heard of). If the place operates the way it's setup on a less busy day it should rate 5 stars easy. I'll keep you updated.