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  • My husband and I decided that we were going to try out Tokyo Joe's as we've both been eating low carb and this look like a fun new option. Tokyo Joe's has parking in the front in the back with their main entrance being on the Main Street of Bell Road we parked in the back not realizing that the entrance in the parking lot was not the main entrance so when walking in we had to walk through a tiny aisle with people eating. It was a weird setup from the get-go once we made it up to the front to place our order we stood in line for quite a while behind a man talking to an employee prepping food behind the counter. I automatically assumed the man in front of us was a customer turns out that he was an employee off-duty just shooting the breeze. Once he noticed that we were waiting in line he let us know that he wasn't in line so we were able to move up but it was still a long wait. There were only two people in front of us in line with two cashiers and it still took forever just for us to place our order. When it was finally our turn the cashier was not friendly at all she didn't even greet us asked us if we had been in or if we had any questions about the menu, she pretty much just stood there with a Blank Stare on her face. We already had known what we wanted so we placed our order quickly paid and proceeded to wait for our food. Once our name was called we headed out to the car, we noticed right away that we were given the wrong order so back inside we went. They had her food waiting as we didn't make it very far and were able to give the food we had to the correct customer. Once we got home we were quickly disappointed with our decision to go to Tokyo Joe's. My husband ordered a steak Bowl which was a 8.35... it was a small piece of dry steak and a side of sauce, since he opted for the low carb version he was charged an extra 1.50 for a single serving of undercooked/unseasoned veggies. I went with the chicken bowl which was $6.35 for chicken and a side of sauce plus a dollar fifty extra for the single serving veggies. We were completely disappointed and will not be returning. Bad experience all around.
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