Greeted warmly as we walked in. For a Friday night after 7pm, we were shocked to be seated immediately!
Our server was friendly and knowledgeable of the menu. Although she did not know if an e-coupon we had would work.
We ordered an appetizer (firecracker chicken wraps) with our meal because things seemed to be moving ever so slowly! The appetizer was rather tasty but things went downhill from that point.
It took FOREVER for our food to arrive and the restaurant was rather empty, particularly in our section. When it did, our younger son's kid's meal was the best looking plate! I specifically asked for a medium well burger to have a warm pink center. It was charred and very well done. Our older son's burger from the kid's menu looked the same. Perhaps most disappointing was that my husband ordered a steak with a baked sweet potato as his side. The steak arrived without it; he had to eat french fries with a steak. The server seemed offended when my husband said "nevermind" to a sweet potato that would arrive midway through his meal. In fact, her demeanor completely changed and she didn't open her mouth when she dropped off the check. We still tipped her as the quality of food was not her fault but we did expect her to remain courteous.
Not done with Longhorn but scratching this location from our list.