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| - Just out of principle I can't give this place 5 stars. C'mon, they're a dentist, right? Who the hell likes going to the dentist so much that they would rate them 5 stars? What does a 5 star dentist even look like? Do they serve glasses of champagne while you wait, soothed by the sounds of Enya and Christopher Cross? Do they offer complimentary shiatsu massages? I'm not sure, let's just say I haven't seen it yet.
After coming back home to Cleveland I needed a dentist. I had a couple of requirements, they had to be close to home and they had to be Yelped. I found both in Hylan Dental Care.
Located on the corner of W 117th St and Governors Ave, this isn't your typical strip-malled dentist's office. From the looks of things they have retrofitted an entire house as their office and I think it's pretty damn cool. Every dentist I've ever been to in my life has the same office, neutral colors, old copies of Reader's Digest and Highlights (yeah, Gufus and Gallant), weird sterile smell, fluorescent tube lights humming away and a receptionist who always appears to be annoyed. Hylan Dental feels a bit like you're over at your cousin's mom's house, homey and clean in a good way.
My wife and I scheduled our appointments for the same day, around 5:30pm on a Thursday. Cleaning and exam, first-time patient stuff. After I called to make the appointments they emailed me the new-patient forms (nice touch) so we had them all filled out before we got there. Another thing, this place is hopping crowded. This says something, doesn't it? And they appear to be expanding adding more exam rooms, remodeling the front waiting area and reception, the works. I hardly think a dental practice that isn't doing well would go through such lengths. The actual exam rooms are down a little flight of stairs and arranged in a strange catacomb-like labyrinth. They're all boxed off from each other and separated and it's funny to hear the dentists and hygienists playing Marco Polo to try and find each other.
Speaking of the waiting room, it's pretty posh. More like grandma's living room than a dentists waiting room, it's got an aquarium in the corner, a love seat by the window, green apples in a bowl and a giant picture of some couple I can only assume is somehow related to the practice (dentist's son maybe? and he has his hand on her ass, it's funny). I almost expected to see a curio cabinet with glass animals in it.
The receptionist is very friendly. The hygienist was gentle and thorough even managing to work around my crazy beard without too much trouble. From what I saw of the actual dentist (he was in and out of my mouth faster than bad milk) he seemed nice enough. He asked me to open, poked around for a few seconds, told me I was brushing too hard, and took off. I suppose between the x-rays and the dental prodding they decided I was cavity free. Whoohoo!
As far as dentists go, Hylan is great. Judging from their waiting room they're popular, too. If you're in the market for a new dentist or just want to replace your current guy because he's really old, smells like mothballs and coffee breath and has a receptionist that's constantly sitting on tacks you should do yourself a favor and give them a call.
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