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About: http://data.yelp.com/Review/id/XRtIPYLFvN88R6xnK9Rvqg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2012-09-28 00:00:00 (xsd:dateTime)
itemReviewed	The Animal Clinic
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	29 (xsd:int)
rev:text	WORST WORST WORST EVER! These people will ALWAYS tell you that they are fully booked even if you have a serious problem. They love to tell you that they can accomodate you for emergncies but that's not true. It has happened to me twice. The first time, my dog had a lung infection (and almost died). The doctor told me himself he was 'too busy' to see my dog and would see her in a week. Had I not taken her to the emergency clinic she would have died. The owner of this clinic (also a vet) assured me this would NEVER happen again after a face to face conversation. WRONG. Most recently (yesterday), I called to attempt an appointment for the same dog. Again, I expressed urgency regarding getting in as soon as possible because I could tell my dog was in pain. And again, I was told that the cilnic was 'fully booked' and that I would have to wait. I called a clinic (that is closer than the 40 minutes I would've had to drive to for the Animal clinic)that had never seen my dog before, and they saw her even though they were closing in 15 minutes!!! IMAGINE THAT. Turns out my dog has another problem that could NOT wait and was treated. I have a follow up appointment for Saturday at the new clinic, which is when I was told I could have an appointment at the Animal clinic but that it would be 'tight' and was it really that important. Excuse me, WHAT? The person that answers the phone is usually an administrative person with little to no training in triage-which is probably the NUMBER ONE thing the person answering the phone should be skilled in. The office manager is unsympathetic and defensive. And of course, the owner is out of the country. I am sure my request to speak with him upon his return will fall on deaf ears as well. I am a person who loves my dog like my child and this is absolutely unacceptable treatment. The staff/doctors need to WAKE UP and start servicing/scheduling appropriately. I have since called to transfer my dogs records to the clinic that actually has time to see her. I do not recommend the Animal Clinic-especially if you have a sick animal. The animal will get sicker before they decide they have time to see him/her.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Meredith

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