I like Verizon and think they are consistent. However, the sales team at this store remind me of car dealers. I never thought they were going to try and sell me this 150$ per phone accessory package with my new 0 down phones. I kept asking this saleswoman about the zero down and she wouldn't even acknowledge it. She kept smiling and flirting with me thinking I was a moron lol. I had to get the manager "Daniel" who was not much better. I almost left until I insisted about it, got my deal and left. The only accessory I purchased was the screen protector and even then they sold me 2 products, when one of them come with 3 protectors. Not to mention the accessories are less than half the price on amazon or anywhere else. They are trying to rip you off. Verizon is ok, just don't send your grandmother to this place alone because she will come back broke.