I'm Japanese from Japan and I can attest that this Chinese owned Japanese izakaya is not only unauthentic but also the service is ridiculously slow. We came on a not so busy early Monday night around 6:15pm and yet it took more than 50 minutes for them to serve us food!! I felt discriminated because the Chinese waitress would serve bento box to white customers who came 20 minutes later than us first while we had to wait nearly an hour for them to bring simple ramen and udon (which are not that hard to make.... 15 min max!!) and yet she still forgot to bring all our order. We decided to cancel the order they forgot to bring because we figured it's gonna take another 20 minutes if we were to wait. The poor female customer sitting next to us didn't even get served until more than an hour later for a mere katsudon ! I also noticed that the waitress didn't clear the messy table next to us until 30 min after the customers left which is not very efficient and gross. The food itself was acceptable but with the service like this I cannot give more than 2 stars.