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| - Went to this restaurant again and now I see why there were bad reviews before. I must of had a lucky previous experience. However, this time we went it was not a very good experience at all. We went on Saturday night (around 6pm, so it wasn't busy at all). We were seated right away in the dining area. We sat down and we waited, and we waited for a server to even look at us. Oh wait, there were SEVERAL servers looking at us, all gathered at the bar. Not sure 'what' they were serving, but there were 5 of them just talking. I'm assuming it was waiters for the teppanyaki?? Regardless, it was annoying. We even had to witness a waiter or bus boy or someone picking up one of the hostess' (who might I add, was wearing a skirt). Very classy Ah-So. Where were the grown ups in this place?!
So after 7 minutes of waiting. May not seem like a long time, but you need to be greeted within in 1-2 min. tops in my book (or at least told 'we'll be with you in a moment). We finally get a waiter come up to us and ask 'Have you been waited on?'. Really? You don't know?! We are staring into the wide open restaurant with a glazed look on our faces with menus closed (waiting to order) and no drinks. No...we have not been waited on. Bitter? Yes, just a little, but I was just so sick of bad customer service this topped the cake.
The waiter we finally got was nice enough, but the food this time was sub-par. Maybe that is because we weren't drinking sake bombers this time. :o) And the rolls came out a minute after the appetizer--my biggest pet peeve, I like to enjoy my appetizer first. Anyway, the California roll I had seemed warm and tasted very bland. However, one of the pieces of the shrimp roll I snagged from my husband, was good. But my husband wasn't totally sold on the other roll he had as well (I forgot which one...salmon I think). And the Gyoza we had as an appetizer was okay.
Overall, I was disappointed with this dining experience.
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