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  • The owner, an older Asian man, has zero people skills, nor is he pleasant. I over looked that aspect, as long as he could do a good job on my work shoes that's all that mattered to me. Well let me tell you that character counts! If a person is rude and unhelpful, you best believe they will treat you in the same manner if you have a problem. My problem is I paid him $40 to replace my soles on my work shoes, which is more than what I paid for the shoes. Nevertheless, the soft soles he told me were going to be put on were NOT. He ended up putting on hard soles that are so slick I'm sliding everywhere. Okey so I have hard soles now, I'll learn to ice skate. Then I noticed that allot my spikes that are on my shoes are missing! (my shoes are pink flats with silver spikes all over them). I pointed it out to him, and he grabs them and says "oh no they are just pushed under material". He fiddles around with 1 and then hands them back to me. Of course I was irritated that I got my shoes back damaged. He then told me I can just fix them myself. Rather than making a big scene I just wanted to get out of there and never return again, clearly this guy is not going to make things right. I asked him if there was a warranty for these soles? His reply was "warranty, what's that?" I repeated myself and tried to explain what a warranty is. He says "NO those soles will last longer than your shoes". A business owner who doesn't know what a warranty is....or maybe he's just playing stupid? To add insult to injury (try not to be too grossed out by my next sentence) lol, his nose was running which he wiped with his HAND and then grabbed my shoes and put them in a clear plastic bag! There was SNOT on the BAG! oh my god how freakin disgusting, classless is that! Who does that? So in a nutshell, I paid twice the price for slippery hard soles, missing pushed in spikes that I have to fix myself, and his snot on my item. Boy did i get had.
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