Cracked my Galaxy S5 screen, to where it was blacked out w/out LED. They replaced same day, within a couple hours. I run my biz with my phone, so I was initially in a panic. They were courteous, reasonable, and great location in Summerlin. So worth it, I didn't have to use my phones insurance for the damage. Did not lose my pics, etc. as I would have with a phone replacement. Highly recommend