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| - I stopped by this Arby's yesterday because I wanted to grab something for a quick bite last night... They have so many new items on the menu and I figured I'd give them a shot...
I ordered the Mighty Minis, which are basically sliders with roast beef or turkey and topped with different things... I picked the spicy option that comes with jalapeno ranch and pepperjack cheese... The thing is, I hate ranch... I think it's one of the worst things I've ever encountered... Okay, it's not that serious, but I just don't like it... So clearly, I ordered my minis without ranch... It came out on the receipt as no ranch, but when I got it home, guess what I found? Yep. Ranch. Ick. lol Luckily, the boyfriend loves ranch probably about as much (if not more) than I hate it, so I let him have those... I called the store back and let them know I was coming back to buy the ranch free minis... The person on the phone was fantastic and let me know she'd take care of it... I walked in and they apologized for the mix-up and had the sandwiches ready... They didn't even charge me and gave me an extra set of minis... Great customer service, guys...
I've been coming here whenever I get a craving for the past few months and it's always been a pleasant experience... Their sanitation scores are always high, the workers are a joy and the food is super tasty... Way to be, Arby's... Way to be...
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